Deliver A Delightful Shopper Experience with Xina

Shopping in store or online is more than products and prices. Customers value shops that offer top customer experience and true support throughout the journey.

Create memorable customer care experiences for your shoppers through Xina’s Arabic interactive voice and chat agents.

Improve Your Shoppers Satisfaction Rate

The shopping experience in the retail and ecommerce sector is highly impacted by the customer service provided pre, during, and post purchase. Your customers may need frequent support and assistance regarding product specifications, pricing and payment methods, delivery options, return and refund issues, and much more.

Using Artificial Intelligence and Natural Language Understanding, Xina offers your shoppers faster, data-driven, and friendlier customer care that surely satisfies their needs.

Improve Your Shoppers Satisfaction Rate

The shopping experience in the retail and ecommerce sector is highly impacted by the customer service provided pre, during, and post purchase. Your customers may need frequent support and assistance regarding product specifications, pricing and payment methods, delivery options, return and refund issues, and much more.

Using Artificial Intelligence and Natural Language Understanding, Xina offers your shoppers faster, data-driven, and friendlier customer care that surely satisfies their needs.

Be Always Available for Your Shoppers

Shoppers may interact with your brand from multiple devices and using different channels. They expect to have an interactive chat or telephonic conversation to immediately address their problems or questions. You need to seamlessly connect with those customers at every step of their buying journey.

Xina Interactive Voice Assistant and Chatbot are available through all channels, at all times, and instantly answer all customer queries so you can fully eliminate hold time.

Be Always Available for Your Shoppers

Shoppers may interact with your brand from multiple devices and using different channels. They expect to have an interactive chat or telephonic conversation to immediately address their problems or questions. You need to seamlessly connect with those customers at every step of their buying journey.

Xina Interactive Voice Assistant and Chatbot are available through all channels, at all times, and instantly answer all customer queries so you can fully eliminate hold time.

Grow Your Business and Sales

For shops and ecommerce sites that seek to grow their operations and sales, using traditional call center solutions may limit your potential. Human customer care agents are often stuck with repetitive and manual tasks that cost a lot of valuable time and effort. Many of your shopper queries can be automated and handled from one smart, human-like agent.

Let Xina automate 40% of your customer care tasks and free up your valuable resources for strategic and complex tasks to help you optimize and grow your sales.

Grow Your Business and Sales

For shops and ecommerce sites that seek to grow their operations and sales, using traditional call center solutions may limit your potential. Human customer care agents are often stuck with repetitive and manual tasks that cost a lot of valuable time and effort. Many of your shopper queries can be automated and handled from one smart, human-like agent.

Let Xina automate 40% of your customer care tasks and free up your valuable resources for strategic and complex tasks to help you optimize and grow your sales.

The Best Shopper Service is Created by Xina!

We are happy to meet with you to assess your needs and provide the most suitable solution.

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