Governments Can Provide Excellent Customer Service!

Engage your citizens, build stronger relationships, and get more things done through customer service automation.

Create stronger relationships with your citizens and provide excellent service seamlessly with Xina’s Arabic interactive voice and chat agents.

Improve Citizen Satisfaction

Individuals are increasingly aware of the quality of the service they can obtain from government and public-sector offices and organizations. People engage with the public sector on a daily basis and for various reasons including document registrations, renewals, taxes, licenses and permits, and various other services. Your ability to provide them with quality service is of huge importance.

Using Artificial Intelligence and Natural Language Understanding, Xina offers fast, easy, and high quality service that leaves everyone satisfied.

Improve Citizen Satisfaction

Individuals are increasingly aware of the quality of the service they can obtain from government and public-related offices and organizations. People engage with the public sector on a daily basis and for various reasons including document registrations renewals, taxes, licenses and permits, and various other services. Your ability to provide them with quality service is of huge importance.

Using Artificial Intelligence and Natural Language Understanding, Xina offers fast, easy, and high quality service that leaves everyone satisfied.

Be Constantly Available

It is increasingly common for people to reach out to governmental and public entities through social media, chatting, voice messages, and phone calls to seek information and resolve concerns. Their expectation is that you will be readily available and responsive across multiple channels and at all times.

Xina Interactive Voice Assistant and Chatbot makes you available on all channels and at all times to instantly answer all queries and provide essential information in Arabic and English.

Be Constantly Available

It is increasingly common for people to reach out to governmental and public entities through social media, chatting, voice messages, and phone calls to seek information and resolve concerns. Their expectation is that you will be readily available and responsive across multiple channels and at all times.

Xina Interactive Voice Assistant and Chatbot makes you available on all channels and at all times to instantly answer all queries and provide essential information in Arabic and English.

Enhance Operational Efficiency

You are likely to be dealing with many repetitive daily customer support tasks and queries. Unfortunately, these tasks remain time consuming and tie up your valuable human capital and limit your capabilities. As a result, this harms your operational capacity and ability to efficiently serve more people.

Xina automates 40% of your customer service tasks and frees up your valuable resources for strategic and complex tasks that help you optimize and grow your operations.

Enhance Operational Efficiency

You are likely to be dealing with many repetitive daily customer support tasks and queries. Unfortunately, these tasks remain time consuming and tie up your valuable human capital and limit your capabilities. As a result, this harms your operational capacity and ability to efficiently serve more people.

Xina automates 40% of your customer service tasks and frees up your valuable resources for strategic and complex tasks that help you optimize and grow your operations.

Maximum Security and Data Protection

Xina cares deeply about your data and guarantees top security measures. No individual should worry about their sensitive data being exposed or ending up in the wrong place. Xina’s data collection, encryption, and storage approach ensures data access is regularized and data documentation is applied at the highest compliance and security standards.

Your Own Deployment and Hosting System

Xina provides different types of deployment architectures based on your needs and preferences. The deployment and hosting options include: private cloud, public cloud, and on-premise. Not only will this give you the flexibility to integrate, but it will also provide you full control to secure data as per your specific requirements.

Maximum Security and Data Protection

Xina cares deeply about your data and guarantees top security measures. No individual should worry about their sensitive data being exposed or ending up in the wrong place. Xina’s data collection, encryption, and storage approach ensures data access is regularized and data documentation is applied at the highest compliance and security standards.

Your Own Deployment and Hosting System

Xina provides different types of deployment architectures based on your needs and preferences. The deployment and hosting options include: private cloud, public cloud, and on-premise. Not only will this give you the flexibility to integrate, but it will also provide you full control to secure data as per your specific requirements.

The Best Government Service is Created by Xina!

We are happy to meet with you to assess your needs and provide the most suitable solution.

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