Transform Your Telecommunication Customer Experience with Xina

It is not enough to provide excellent telecom products and tools. Customers look for round-the-clock high quality support through phone calls and chat messages.

Build automated, top quality, and profitable customer connections through Xina’s Arabic interactive voice and chat agents.

Be Truly Available for Telecom Customers

Customers want to have a conversation with their telecom service provider whenever they need support and by connecting through any channel they find convenient. You do not want to keep your customers waiting on the line or on hold while an answer is being collected.

Xina Interactive Voice Assistant and Chatbot are available everywhere, at all times, and instantly answer all customer queries so you can eliminate hold time completely.

Be Truly Available for Telecom Customers

Customers want to have a conversation with their telecom service provider whenever they need support and by connecting through any channel they find convenient. You do not want to keep your customers waiting on the line or on hold while an answer is being collected.

Xina Interactive Voice Assistant and Chatbot are available everywhere, at all times, and instantly answer all customer queries so you can eliminate hold time completely.

Become More Efficient and Profitable

With traditional call center solutions, you limit your human agents and growth potential by spending a lot of time and effort on routine and repetitive customer service tasks. Most of your queries can be automated and handled from one smart, human-like agent who also generates rich data and analytics for you to keep optimizing.

Let Xina automate 40% of your customer care tasks and allow your human agents to focus on strategic and complex tasks so you can scale and grow your success.

Become More Efficient and Profitable

With traditional call center solutions, you limit your human agents and growth potential by spending a lot of time and effort on routine and repetitive customer service tasks. Most of your queries can be automated and handled from one smart, human-like agent who also generates rich data and analytics for you to keep optimizing.

Let Xina automate 40% of your customer care tasks and allow your human agents to focus on strategic and complex tasks so you can scale and grow your success.

Improve Telecom Customer Satisfaction

Your customers need frequent support and care. Whether they require information on payment and billing options, prepaid and postpaid account types, connectivity and network issues, or any other issues relating to their phone and internet plans, Xina can instantly respond.

Xina uses Artificial Intelligence and Natural Language Understanding to provide faster, data-driven, and much more accurate customer service and support for telecommunication clients.

Improve Telecom Customer Satisfaction

Your customers need frequent support and care. Whether they require information on payment and billing options, prepaid and postpaid account types, connectivity and network issues, or any other issues relating to their phone and internet plans, Xina can instantly respond.

Xina uses Artificial Intelligence and Natural Language Understanding to provide faster, data-driven, and much more accurate customer service and support for telecommunication clients.

The Best Telecom Customer Experiences are Created by Xina!

We are happy to meet with you to assess your needs and provide the most suitable solution.

Schedule Meeting