Exceeding customers' expectations is now what's expected of any business. Customers look for 24/7, high-quality support through phone calls and messages.
Customers want to be able to have a conversation with their telephone providers in any channel they desire, without the hassle of holding for an attendant. You do not want to keep your customers waiting in line or on hold while an answer is being collected.
Xina's Arabic Dialectal Interactive Voice Assistant and Chatbot are available everywhere, at all times, and instantly answer any and all customer inquiries so you can eliminate hold time completely.
Customers want to have a conversation with their telecom service provider whenever they need support and by connecting through any channel they find convenient. You do not want to keep your customers waiting on the line or on hold while an answer is being collected.
Xina Interactive Voice Assistant and Chatbot are available everywhere, at all times, and instantly answer all customer queries so you can eliminate hold time completely.
Why limit your human agents by doing dull, repetitive tasks when you could automate them? Let Xina take care of your customers so you can focus on growing your business. Most of your queries can be automated and handled by Xina, who also generates rich data and analytics for you to keep optimizing.
Let Xina automate 40% of your customer care tasks and allow your human agents to focus on more strategic and complex tasks so you can scale and grow your success.
With traditional call center solutions, you limit your human agents and growth potential by spending a lot of time and effort on routine and repetitive customer service tasks. Most of your queries can be automated and handled from one smart, human-like agent who also generates rich data and analytics for you to keep optimizing.
Let Xina automate 40% of your customer care tasks and allow your human agents to focus on strategic and complex tasks so you can scale and grow your success.
Your customers need constant care, whether they require information on payment and billing options, prepaid and postpaid account types, or any other issues relating to their phone and internet plan
.With Xina's Artificial Intelligence and Natural Language Understanding providing faster, more efficient data and accurate customer support, you can ensure your customers' satisfaction.
Your customers need frequent support and care. Whether they require information on payment and billing options, prepaid and postpaid account types, connectivity and network issues, or any other issues relating to their phone and internet plans, Xina can instantly respond.
Xina uses Artificial Intelligence and Natural Language Understanding to provide faster, data-driven, and much more accurate customer service and support for telecommunication clients.
We are happy to assess your needs and tailor your solution.
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