Automate Banking Customer Support through a Secure IVA

Modern day banking requires your availability and support to resolve your clients' time-sensitive and recurring needs.

Form stronger lasting relationships with your bank clients and resolve inquiries seamlessly with Xina’s Arabic interactive voice and chat agents.

Improve Banking Client Satisfaction

Your relationship with your clients in the banking sector is formed by your ability to provide high quality support. There are various issues that your clients may run into and that require immediate and accurate assistance such as: credit and debit card transactions, account types and fees, loans, transfers, and much more.

Using highly secured Artificial Intelligence and Natural Language Understanding, Xina offers clients fast and accurate customer care that strengthens your relationship with them.

Improve Banking Clients Satisfaction

Your relationship with your client’s in the banking sector is formed by your ability to provide high quality support. There are various issues that your clients may run into and that require immediate and accurate assistance such as: credit and debit card transactions, account types and fees, loans, transfers, and much more.

Using highly secured Artificial Intelligence and Natural Language Understanding, Xina offers clients fast and accurate customer care that strengthens your relationship with them.

Be Constantly Available for Your Clients

Banking needs may arise at any point in time irrespective of holidays or working hours. Clients today also use a variety of platforms and devices to seek support in their daily banking matters including social media platforms and various voice and chat applications. This means they expect you to connect with them through many channels.

Xina Interactive Voice Assistant and Chatbot makes you available on all channels, at all times, and instantly answers all client queries so you can fully meet their expectations.

Be Constantly Available for Your Clients

Banking needs may arise at any point in time irrespective of holidays or working hours. Clients today also use a variety of platforms and devices to seek support in their daily banking matters including social media platforms and various voice and chat applications. This means they expect you to connect with them through many channels.

Xina Interactive Voice Assistant and Chatbot makes you available on all channels, at all times, and to instantly answer all client queries so you can fully meet their expectations.

Become More Efficient and Grow

Many daily customer support queries are repetitive and end up tying up your valuable human agents and limiting their capabilities. This limits your potential to scale your banking operations and to achieve your business goals.

Xina automates 40% of your customer care tasks and frees up your valuable resources for strategic and complex tasks that help you optimize and grow your bank.

Become More Efficient and Grow

Many daily customer support queries are repetitive and end up tying up your valuable human agents and limiting their capabilities. This limits your potential to scale your banking operations and to achieve your business goals.

Xina automates 40% of your customer care tasks and frees up your valuable resources for strategic and complex tasks that help you optimize and grow your bank.

Maximum Security and Data Protection

Xina cares deeply about your data and your customers’ data and guarantees top security measures. No client should worry about their sensitive data being exposed or ending up in the wrong place. Xina’s data collection, encryption, and storage approach ensures data access is regularized and data documentation is applied at the highest compliance and security standards.

Your Own Deployment and Hosting System

Xina provides different types of deployment architectures based on the business needs and preferences. The deployment and hosting options include: private cloud, public cloud, and on-premise. Not only will this give you the flexibility to integrate, but it will also provide you full control to secure data as per your specific requirements.

Maximum Security and Data Protection

Xina cares deeply about your data and your customers’ data and guarantees top security measures. No client should worry about their sensitive data being exposed or ending up in the wrong place. Xina’s data collection, encryption, and storage approach ensures data access is regularized and data documentation is applied at the highest compliance and security standards.

Your Own Deployment and Hosting System

Xina provides different types of deployment architectures based on the businessneeds and preferences. The deployment and hosting options include: private cloud, public cloud, and on-premise. Not only will this give you the flexibility to integrate, but it will also provide you full control to secure data as per your specific requirements.

The Best Banking Client Service is Created by Xina!

We are happy to meet with you to assess your needs and provide the most suitable solution.

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