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Balador is changing the customer flow management concept, Xina is one of the companies that is a game changer in the Interactive Voice Assistant field, with Xina we have managed to enhance our customer journey experience with full support to languages and accents, being a partner with Xina always feels like the sky the limit.
Xina will improve customer satisfaction as it will drop issues turnaround time tremendously. Not only satisfaction will be increased but cost of support will drop radically as it will save on hiring more people. Xina is very scalable which means it will be able to ramp up supporting inquiries and issues instantly.
The collaboration between Pi Pharma Intelligence & Xina AI have resulted in a very successful results and It is a pleasure to work with a commitment and professionalism team like Xina’s team, their dedication to the task at hand and attention to detail is unmatched
Xina is a state of the art piece of technology, employing proprietary machine learning algorithms for Arabic speech recognition and human language processing to develop intelligent assistance for a multitude of voice based use cases. A truly unique solution with advanced capabilities that is long awaited for in the MENA region.