Provide quick and accurate responses to your customers boosted by data-driven solutions.
Cease your customers’ hold and wait time with Xina's assistance.
Automate your routine tasks; and focus on the more sensitive matters.
Enhance your customer support efficiently and effectively with the use of AI.
Never worry about mis-information; Xina's accuracy is certain with our Natural Language Processing (NLP).
Worry less about integration; and focus more on your business ventures with our effortless Omnichannel.
Natural Language Understanding (NLU) and AI will provide you with a systematic, cost-effective outcome.
We ensure an increase in investments by authorizing Xina to handle your daily regime.
Revolutionary IVA technology seamlessly integrates with all systems, automates calls and customer queries, and increases data analytics accuracy.
Our Arabic Voice Assistant will surely increase your ROI and enhance your customer success.
Xina handles customer support conversations in a natural, friendly, and interactive manner that resembles human agents.
Providing seamless integration with any and all telephony providers (Cisco, Avaya, Genesys) and any voice-to-voice system.
Conversing and responding to customer inquiries while providing timely and accurate responses.
Xina generates data-filled conversational rundowns, which are crucial for quality control enhancements.
A brilliant AI-powered Arabic chatbot that enhances customer support and complements your sales schemes through Natural Language Understanding (NLU) and Chat Analytics.
Interpreting the customers’ needs and providing detailed/timely responses.
Providing seamless integrations with any and all Social Media Platforms (i.e., Facebook, WhatsApp) and any web or mobile chat app.
Xina identifies when to transfer chats and to which agent based on the inputs and Artificial Intelligence.
Xina takes extreme caution to you and your customers' data, guaranteeing crucial security measures.
Balador is changing the customer flow management concept, Xina is one of the companies that is a game changer in the Interactive Voice Assistant field, with Xina we have managed to enhance our customer journey experience with full support to languages and accents, being a partner with Xina always feels like the sky the limit.
Xina will improve customer satisfaction as it will drop issues turnaround time tremendously. Not only satisfaction will be increased but cost of support will drop radically as it will save on hiring more people. Xina is very scalable which means it will be able to ramp up supporting inquiries and issues instantly.
Xina’s technology will play a huge role in the customer service field, especially when it comes to its support in the Arabic language, allowing us to become much more efficient while ensuring excellent quality.
Xina is a state of the art piece of technology, employing proprietary machine learning algorithms for Arabic speech recognition and human language processing to develop intelligent assistance for a multitude of voice based use cases. A truly unique solution with advanced capabilities that is long awaited for in the MENA region.
Increase your customer satisfaction rate by providing high-quality round-the-clock support via chatbots and calls.
The pleasure is in the journey! Customers aspire for that top-notch support and experiences.
Your constant availability and assistance are essential to settling all time-sensitive and recurring clients' needs.
Whether you're directly dealing with patients or insurance clients, building a solid foundation is essential to attain your business goals.
Customer service automation will enhance citizen engagement, leading to stronger citizen relationships.