The comprehensive English and "Arabic Dialectal" Intelligent Voice Assistant for automated and self-service conversations.

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Let Artificial Intelligence provide astonishing customer support and exempt your human agents.

Xina Arabic Voice Assistant

Altering your customer experiences with our comprehensive IVA technology!

Natural Conversation

Natural Conversation

Handling customer support in a spontaneous approach resembling the human touch.

Omnichannel Presence

Omnichannel Presence

Immaculate integration with Cisco, Avaya, and Genesys, along with all telephony providers and voice-to-voice systems, to integrate and smooth your customer services and sales processes effortlessly.

Agent Transfer

Agent Transfer

Xina acknowledges and shifts phone calls to specific agents based on the requirements and inquiries of the customer in an effortless manner.

customer intents and inquiries

Customer Intent

Conversing and responding to customer inquiries while providing timely and accurate responses. Xina can easily respond to customer inquiries in a timely and accurate way.

CRM Integration

CRM Integrations

Integrating with numerous CRM software to guarantee Data Centralization and a decrease in errors while minimizing costs through Process Automation.

ERP Xina

ERP Utilization

Operating with multiple ERP software in order to assist in managing day-to-day business activities and guaranteeing comprehensive security/insurance.

NLP Xina

Built-in Xina NLP

Designing and building the Natural Language Processing (NLP) models based on customer needs; to ensure maximum accuracy in understanding the written and spoken human language.

Automatic Speech Recognition (ASR)

Instantaneous conversion of human voices into the text to certify precision in data collection by allowing users to speak entries rather than type.

Customer experiences

Automate Customer Experiences

Designing an easy path for your customers to interact with your business; promising to solve the most sensitive matters and improve customer interactions.

On-Premises Deployment

On-Premises Deployment

Deploying Xina on your infrastructure as an on-site utilization; based on your business requirements. (For Enterprises only)

SaaS Application Integration

SaaS Application Integration

Providing SaaS solutions that assist in improving customer and employee experiences.

Utilizing Low-Code

Utilizing Low-Codes

Building your own conversational AI solution by employing low codes (little to no coding required) tailored to your company’s needs.

Conversation Analytics

Conversation Analytics

Evaluating, generating data; gaining more insight and conversation summaries to better understand, enhance Quality Control, and target leads.

Xina maximum security

Top Security

Advanced AI technologies accommodate the safe-keeping of your and your customers' data. 

Xina seamlessly integrates with all systems, automates calls, customer queries and delivers precise data

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