AI-powered bilingual chatbot to power up your customer support

Become available for customer chats 24/7 and automatically provide top quality support

Your Own Intelligent & Interactive Customer Service Assistant

Xina increases your customer service speed, quality, and efficiency so your business can grow further.

Expand your customer service capabilities by offering smart, automated chatbot care for your clients and audience in Arabic and English.

See How It Works

Chatbot

Extremely intelligent, AI powered Arabic chatbot that connects with your communication channels, speeds up your customer support, and enriches your sales activities through Natural Language Understanding and chat analytics. Discover Xina Chatbot’s features

Natural Conversation

Xina handles customer support chats in a natural, friendly,  & interactive manner that resembles human agents.

Omnichannel Presence

Xina integrates seamlessly with all social media platforms (i.e. Facebook, Whatsapp) and any web-based or mobile chat app.

Zero Hold & Wait Time

Xina eliminates hold time for customers by being available 24/7 and by instantly replying to an ever-growing number of queries.

Agent Transfer

Xina learns to whom and when to transfer chats based on input customization and artificial intelligence.

Customer Intent

Xina interprets customer intent based on the chat and provides accurate and timely responses.

Dialect & Gender Detection

Xina is able to detect and understand the customer’s gender and dialect to best serve them.

CRM, ERP Integrations

Xina integrates with various CRM and ERP software to ensure data centralization and process automation.

Chat Analytics

Xina generates chat summaries and rich data that is vital for quality control and enhancement.

Maximum Security

Xina cares deeply about your data and your customers’ data and guarantees top security measures.

Book a Demo

Your Customers Need Xina

The Best Customer Experiences are Created by Xina!
We are happy to meet with you to assess your needs and provide the most suitable solution.

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