Extremely intelligent, AI powered Arabic chatbot that connects with your communication channels, speeds up your customer support, and enriches your sales activities through Natural Language Understanding and chat analytics. Discover Xina Chatbot’s features
Xina handles customer support chats in a natural, friendly, & interactive manner that resembles human agents.
Xina integrates seamlessly with all social media platforms (i.e. Facebook, Whatsapp) and any web-based or mobile chat app.
Xina eliminates hold time for customers by being available 24/7 and by instantly replying to an ever-growing number of queries.
Xina learns to whom and when to transfer chats based on input customization and artificial intelligence.
Xina interprets customer intent based on the chat and provides accurate and timely responses.
Xina is able to detect and understand the customer’s gender and dialect to best serve them.
Xina integrates with various CRM and ERP software to ensure data centralization and process automation.
Xina generates chat summaries and rich data that is vital for quality control and enhancement.
Xina cares deeply about your data and your customers’ data and guarantees top security measures.